Overview

Verifone HQ (VHQ) is Verifone’s next generation estate management software suite that eliminates operational burdens. It empowers the user with management tools for data collection, downloads, remote diagnostics, and content management. VHQ leverages wide range of experience to provide best of breed estate management capabilities across a variety of platforms and supports growth-oriented, customer-friendly deployment models.

VHQ is the powerful and dynamic estate management solution that transforms the estate challenges into dynamic opportunities. With Verifone HQ, retailers now have a way to simplify complex device operations and reduce overall support costs, all while easily integrating into their current environment. VHQ elevates estate management to an entirely new level, giving retailers everything they need and more in one robust solution.

VHQ supports remote access and provides real-time operations and performance data to help lower costs, make more informed business decisions, and increase ROI. VHQ provides the ability to organize, manage and monitor thousands of devices, irrespective of their size or location. VHQ allows the user to easily deploy new technologies such as, alternative payments, mobile wallets, or on-screen promotional messaging.

This help describes the usage of VHQ in detail. It covers the features supported in managing devices (including device search), managing content, reports, administering an estate and managing users. It also provides answers to some common questions that often arise while using VHQ.