Dashboard Widgets

Learn more about counter and chart widgets, and how to customize the display of widgets on the Dashboard screen.

The counter and chart widgets are preinstalled widgets in the application, and have a restriction on number of widgets displayed on the Dashboard screen. There are seven Counter widgets and five Charts widgets, at a time you can view only four counter widgets on the upper pane of the Dashboard screen, and five charts widgets on the middle pane of the Dashboard screen. These widgets give you more control to show or hide dynamically on the dashboard. You can expand the Standard widgets, show or hide the widgets. The sidebar will show all the available widgets that you can add. You can view statistics on each of the widgets. These widgets help you to navigate faster and easier. You can drag and drop widgets by simply dragging them and placing it on the upper pane of the Dashboard screen.

To show or hide the widget:

Click on the Show Widget Browser to show or hide the supported 7 counter widgets (so that you can add the widgets) as shown in the screen.

The sidebar will show all the available widgets that you can add.

Click Add to add these widgets to display on the Dashboard screen. Only 5 widgets are displayed on the Dashboard screen.

NOTES:

By default, the reports and charts are displayed in the root hierarchy.

There are seven counters and five charts, which can be viewed at a time.

The data on the dashboard screen is automatically refreshed at periodic intervals.

The data displayed on the Dashboard screen is based on the filter criterion that is set in the Device Search screen. Ensure that the filter criterion is set to the desired value, so that the data for the relevant devices is displayed on the Dashboard screen.

The Dashboard consists of counter widgets:

Widget	Description
Total Devices	Indicates the total number of devices boarded in the VHQ application, excluding Blacklisted devices, Pending registration and deleted devices.
Pending Registration Devices	Indicates the total number of devices that are already boarded in the VHQ but those devices have not yet communicated to the server.
Future Scheduled Devices	Indicates the number of devices scheduled for download, for next 24 hours. This count includes the number of devices with Job Status: scheduled, scheduling and schedule sent. This list doesn’t include deleted devices and blacklisted devices.
Low RAM Devices	Indicates the total number of devices with low RAM memory excluding blacklisted devices, pending registration and deleted devices.
Low Flash Devices	Indicates the total number of devices with low flash memory excluding blacklisted devices, pending registration and deleted devices.
Failed Download Devices	Indicates the total number of devices failed to download the software. This count includes the Job Status: Internal failed and Download failed.
Missing Device	Indicates the total number of devices that have not communicated to the VHQ Server during past X days (X is a threshold value and can be configured). Refer to the System Configuration section to configure threshold value.

The Download consists of Chart widgets:

Download Status

The Download Status chart displays information about downloads performed during the past seven days. If there is no download activity for the past seven days, then the status message No downloads found is displayed.

The No downloads found status message is displayed when the VHQ GUI is unable to avail chart data from the VHQ server. To view the number of downloads in a day for a particular download status, hover over any section of a bar in the Download Status chart.

The software scheduled for download can be in one of the following states:

Status	Description
Scheduled	Indicates the package download scheduled by the user, but the download schedule is not yet sent to the device. The user can cancel the download, if needed.
Scheduled Sent	Indicates the download schedule sent to the device. The user can cancel the schedule, if needed. The server sends a cancellation request to the device for the same schedule and the download is aborted.
Download Started	Indicates that the device is downloading the package (new start or resume start).
Download Failed	Indicates that the downloading the package is started but failed to complete.
Download Successful	Indicates that the package is downloaded to the device successfully. However, the package is not installed in the device.
Install Failed	Indicates that the installation failed, it failed to install the package on the device.
Install Successful	Indicates that the package is successfully installed on the device.

Open Alerts

Alert notifies the user, the important events occurring in VHQ. The user can specify the type of alerts sent and the method of notification (e-mail message or status screen). Some alerts are available only if the specific module is implemented, such as Diagnostics or Content Management modules.

Device By Model

Device by Model

The Device By Model displays the information about the number devices boarded in VHQ for each model.

Device By Media

Device by Media

The Device By Media displays the information about the number of successful downloads for each download media.

Reporting Devices

The Reporting Devices chart displays information about devices that have communicated with the VHQ Server during the past seven days by sending heartbeat messages.

NOTE:

By default, the reports and charts are displayed for the user assigned hierarchy.