Learn how to board the devices and register on VHQ.

The device establishment, or “registration”, is the first step to establish the device information in the VHQ Server. Once the devices are boarded in the VHQ, you can manage devices, view the device information on the Device Profile screen in the VHQ, and you can edit the device information, delete a device, blacklist the device, and also swap the devices.

Once the devices are boarded in the VHQ, you can organize the devices under the required hierarchy. Hierarchies are the basis of device organization. VHQ hierarchies allow a high degree of flexibility and granularity in organizing devices with up to lower levels of specificity. For example, hierarchies can be established based on the Company, Region, State, City, Store, Lane, etc. These hierarchies' assignments can also be specified while boarding the devices

For more information on:

• Hierarchies and groups - Refer to the Organizing section.
• Device Status like: Active, Pending Hierarchy, Inactive, Deleted, Blacklisted and Pending Registration - Refer to the Device Life Cycle section.
• Device Information like: Application information, Operating System information, Key information, Event notifications, Download packages etc. - Refer to the Device Information section.
• Device Configuration like changing the status of the device, Modifying the Serial number and Device ID, etc. - Refer to the Device Configuration section.