Monitoring the VRK Downloads -

Key Configurations - Monitoring the VRK Downloads

Monitoring the VRK Downloads

You can monitor the VRK downloads in two ways thorough:

Download Job Status screen and Detailed Job Status screen- you can monitor the software download status for all the devices.
Device Profile screen - you can monitor the software download details for the selected device.

VRK Download Job Status

The VRK Bundle job status provides the information on status of VRK key payloads for each device serial number. This helps you to determine the success/ failed/ cancelled/pending/in progress VRK downloads for a specific VRK Bundle.

To view the VRK download job status, go to Device Management > Manage Downloads > VRK Download Job Status screen.

The screen includes:

Column	Description
Serial#	Indicates the device serial number.
Device ID	Indicates the device ID.
Hierarchy Path	Indicates the device hierarchy path.
Model	Indicate the device model.
Job Name	Indicates the Job name
Job Status	Indicates the status of the job send to the device. The job status includes Cancel Requested, Cancelled, Failed, InProgress, Schedule Sent, Scheduled, Scheduling and Successful status.
Bundle Name	Indicates the VRK bundle name.
Bundle File	Indicates the VRK bundle file.
VRK Payload	Indicates the VRK payloads. The payloads contain one or more sets of key files that are to be downloaded to specific devices, as identified by the device serial number.
Download Schedule	Indicates the date and time of payloads to be scheduled for downloaded to the device.
Schedule Information	Indicates the date and time of payload downloaded to the device.
Reason For Failure	Indicates the reason for the failure of payloads to be downloaded to the device.
Submitted On	Indicates the job submitted for VRK Payload.
Results	Indicates the job details.

Cancelling Job Schedule

You can cancel the job schedule from the VRK Download Job Status screen.

To cancel the download:

Go to Device Management > Manage Downloads >VRK Download Job Status.
Select the Job and then click (Cancel Download) to cancel the download.

VRK Detailed Download Status

The VRK Detailed Download status screen displays the status per device per key payload.

You can view the download status in Device Management > Manage Downloads > VRK Detailed Download Status.

The VRK Detailed Download Status screen allows you to Reschedule the VRK failed download for the devices.

NOTE: No automatic download retry option will be provided for failed VRK downloads.

To reschedule VRK failed download:

Go to Device Management > Manage Downloads > VRK Detailed Download Status.
Select the device.
Click (Reschedule) to reschedule the VRK failed download.

You can view the download history information of the key payloads for a device in the relevant Device Profile tab.

To view the download history in Device Profile:

Go to Download tab.
Click Jobs to view the information on key payloads.
You can also cancel the jobs from the Device Profile screen. Click (Cancel Download).

You can also Reschedule the failed downloads from Device Profile tab.

Go to Download > Details. The Details section is displayed.
Click (Reschedule). The Confirmation message box is displayed. Click Yes to reschedule to download or click Cancel to Close the message box.