How do I subscribe for alerts?

Learn how to subscribe for alerts.

Following are the steps to specify the notification on alerts, as well as the alerts for which notification has to be sent.
There are two types of alert notifications in VHQ.
1. An alert is notified either by a popup window in GUI.
2. By an e-mail message.
By default, all high priority alerts are notified through a popup window in the VHQ GUI. The severity (values of High/Medium/Low) of VHQ alerts can be specified from the "Alert Administration" screen under the Administration tab of the VHQ GUI.
The following are the steps to configure a user to receive alert notifications by email messages:
1. Click the Administration tab.
2. Go to Administration > User Administration > Users option on the left pane of the screen.
3. Select the users for whom the alert notification by e-mail has to be configured.
4. Click Edit user to edit user.
Edit User for FAQ

5. In the Set User Alerts section, select the alerts for which e-mail notifications are to be sent.
a) Specify a valid e-mail address for the user, so that the alert notifications via e-mail can be sent to this e-mail address. A user will receive alert notifications only for the devices that are boarded in the hierarchy at or below the hierarchy node that is defined under the Set User Hierarchy part of the Users screen.
b) Ensure that this user is assigned to the appropriate node in the hierarchy, based on their access rights.
6. Click Save to apply the changes.