Learn more about Device Management, Content Management and Diagnostic Management modules that can cater to your requirement, and also know how to navigate the VHQ GUI to access all the VHQ features and functions.
The following modules are supported in VHQ:
VHQ Device Management module is the core functionality of VHQ and serves as the foundation for centralized terminal management and other VHQ modules. This module collects and organizes the information used for managing hardware and software.
VHQ Diagnostics Management module helps in correcting minor issues before these issues become major. This module diagnose and resolve issues remotely to avoid costly downtime and service calls by customizing alerts, performing unattended tests on devices in question and receiving timely results for faster problem remediation.
VHQ Content Management module simplifies the complex process of scheduling targeted messaging while promoting brand and increasing cross-selling opportunities. This module delivers powerful content to the devices in estate, using a rich variety of media and flexible broadcast schedule.
Following are the supported models:
Verix |
|
Vx820 Duet |
Dial, Ethernet |
Vx820 PinPad |
Dial, Ethernet |
Vx680, Vx680 3G |
3G, Dial, Ethernet |
Vx805 |
Dial, Ethernet |
Vx520, Vx520 3G |
Dial, Ethernet |
Vx675, Vx675 3G, Vx675 WiFi BT |
3G, Dial, Ethernet (Bluetooth base supported) |
Vx690, Vx690 3G |
3G, Dial, Ethernet (Bluetooth base supported) |
E335/E315/E315 M |
IPoverUSB (through MxBridge); Separate Mx915 Bridge application running hardware model is required. |
E355 |
Wi-Fi |
E265 | Bluetooth |
C520H, C680 | 3G, CDMA, Wi-Fi/Bluetooth |
V/OS |
|
MX915, MX925 |
Ethernet, Wi-Fi |
MX915 (Bridge) |
Ethernet (model to use for E315/E315M Gang-charger connectivity) |
Ux400, Ux300, Ux100 |
Ethernet |
V/OS2 |
|
V200, V400 |
Under QA validation and Full support will be with HW SR |
P200, P400 |
Under QA validation and Full support will be with HW SR |
M400 | Under QA validation and Full support will be with HW SR |
Carbon 10 | Under QA validation and Full support will be with HW SR |
RFS |
|
MX760 |
Ethernet (Last supported release of agent is 2.9.x) |
MX850, MX860, MX870, MX880 |
Ethernet (Last supported release of agent is 2.9.x) |
VHQ Navigation gives an access to all the VHQ features and functions. This section gives you detailed information as how to navigate in VHQ GUI.
One of the many features the VHQ GUI has is a Data Grid feature. The grid shows data in a tabular form while allowing you to summarize the information. The grid dashboard item supports different types of columns, which display data in various ways.
The grid supports:
Listed below are the buttons of the VHQ application.
You can quickly and easily work with the data in a range of columns by using the filtering option. Filtering data displays only the data that meet criteria.
The following wildcard characters can be used for text filters.
Characters |
Description |
? (Question mark) |
Any single character. Example: sm?th finds “smith”, “smyth” |
* (Asterisk) |
Any number of characters. Example: *east finds “Northeast”, “Southeast” |
~ (tilde) followed by? *, ~ |
A question mark, asterisk, or tilde. Example: fy06~? Finds “fy06?” |
NOTE: You can sort or filter the data across the various columns; however, this feature is disabled when dynamic columns are added. Based on the search made, a certain number of columns get added to the existing column grid. These newly added columns do not allow sorting or filtering of the data.