The Action Job status information specifies the details of the actions. Go to Device Management > Diagnostics > Action Job Status. The Action Job Status includes:
|
Fields |
Description |
|
Serial# |
Indicates device serial number. |
|
Device ID |
Indicates the device ID. |
|
Component |
Indicates the device component. |
|
Hierarchy Path |
Indicates the device hierarchy path. |
|
Model |
Indicates the device model number. |
|
Job Name |
Indicates the device job name. |
|
Job Status |
Indicates the job status. |
|
Tags |
Indicates the device tags. |
|
Action(s) |
Indicates the device action(s). |
|
Action(s) Schedule |
Indicates the date and time the action is schedule for the device. |
|
Begin Action At |
Indicates the action to be performed on next maintenance window, next contact or data and time. |
|
Recurrence |
Indicates the recurrence action. None, daily, weekly or monthly. |
|
Created By |
Indicates the actions created by. |
|
Created On |
Indicates the actions created on |
|
Results |
Indicates a link for diagnostic results. Click on View Results link to view the result. |
Various Statuses of Diagnostic Jobs are:
|
Status |
Description |
|
Active |
Indicates the diagnostics action is in the Active state. |
|
Cancel Requested |
Indicates the diagnostics action cancellation requested. |
|
Cancelled |
Indicates the diagnostics action is successfully cancelled. |
|
Completed |
Indicates the diagnostics action is successfully completed. |
|
Failed |
Indicates the diagnostics action is failed to execute |
|
Schedule Sent |
Indicates the diagnostics action schedule is sent to the device. |
|
Scheduled |
Indicates the diagnostics action is successfully scheduled. |
|
Scheduling |
Indicates the diagnostics action schedule is in progress. |
NOTE:
- The Diagnostic actions, Success and Failure depend on the response sent by the VHQ Agent to the Server.
- The data pertaining to the diagnostic actions are retained in the VHQ system for a configurable period, and the default data retention period is 365 days. Please contact your VHQ support representative if you prefer to specify a different data retention period, or if you like to verify your current data retention period for the VHQ diagnostic actions.
