The swapping of the specific device to any device model is restricted. The devices can only be swapped with the devices of the same model.
EXAMPLE: Vx570 device can be swapped with another Vx570 device only.
Device swapping allows the software’s of the old device to be automatically assigned and downloaded to the new Device as soon as the new device takes the old Device ID. Consider existing Device as A and swap requesting device as B under same Device ID:
The Device A is marked with an Inactive Status and the sub status is set to Swapped Out.
The Device ID of the device A is set to blank.
Any software assignment or reference set for the A will be removed.
The parameters and Reference Set will be copied from the A device to the B device and the parameter editing for the device that inherits a reference set or package will be supported.
The parameters must be downloaded to B device even if the application version of the Device is in sync with Application versions on the server. The Device Profile displays the details of the new device and the swapped device. The user can view the Swap History by Device ID and Swap History by Serial Number in Reports screen.
The device swapping can be done at any communication which includes the Events, Maintenance Heartbeat or Regular Heartbeat. The device swapping cannot be done if the devices are in Deleted or Blacklisted status.
The Device ID remains unique within the same model of the Active devices.
